Refund policy

Returns & Refunds At Ardenia Store, every piece of wall art is custom printed and made to order specifically for you. Because of the nature of Print-on-Demand products, we do not accept returns, exchanges, or offer refunds for "buyer's remorse" or change of mind.

Damaged or Defective Items We take pride in the quality of our wall art. However, if your item arrives misprinted, damaged, or defective in any way, please contact us within 14 days of receiving your order at seda.altas91@gmail.com. Please include your order number and clear photos of the damaged item and the packaging. We will review your claim and gladly send a replacement at no cost to you, or provide a full refund.

Lost in Transit For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. If the shipping address provided was correct, we will cover the costs of a replacement order.

Contact Us For any questions regarding your order or our refund policy, please reach out to us at seda.altas@gmail.com .